1) I owned one for 3 hours lol, took it back, it's useless even when new
2) Can't do video after spending like $500 to buy it(Only has 2meg pix camera, crap quality)

(You have to download software to do video.
3) Screen takes a while to respond to your touch.
4) The downloadable content is dumb, one software my friend put on his was 'ants' (Took 10minutes to load, and all it does is make 3 ants walk across the screen every now n then) WTF!
5) Another thing that prooves haw bad it is, Apple have had yto realese another version already because the current IPhone was returned too much back to stores because no one liked it.
6) LG-Viewty is a great touch phone, plus it has the best video camera for a phone in the world, and it's cheaper
No offense, but it's more for show than anything else, it's basically a fashion statement, not a 'next-gen' tech kit.
Either get A SamSung or an LG, they are the best touch phones, Nokia & Sony Erricson are alright, but can break easily.
Your choice though.