Reply 3# darkrazeen Hello Dragon Nest.
Actoz Soft November 28, 2012 from a lot of users who love Dear Dragon Nest service will be
Guidance in advance, as I have related to the services transferred in progress, the user guys You do not
apply for a refund of the fixed-term cache items.
, Please do not proceed with the transfer of service users guys he refer us to proceed to apply for a refund within the period of the refund policy below .
(If you do not proceed with the refund period, the refund proceeds received can not.)
Thank you.
[Guide] Dragon Nest Refund Policy
Cache items. Refund application period, and method of payment
- Application Period: 2012/10/31 ~ 2012/11/27 23:59
- Payment date: 2012/12/12 batch payments
- Disbursement Unit: Nexon cache
- A refund will be paid into the account to other accounts not move
Refund based on
Gift items others to Dragon Nest (26/11/2011 ~ 2012/11/27) record purchase items in the cache if ( -1 year )
- Fixed-term items (costume Term Pass), Exchange:
Yigwanil (2012/11/28 00:00) standard, residual, depending on the refund settlement
Consumable items (tensile) of jelly, and sealed:
Yigwanil (2012/11/28 00:00) standard, the refund settlement, depending on the number of remaining
- Packaged goods belonging to the fixed-term or consumable items:
Yigwanil (2012/11/28 00:00) standard, the number of remaining or residual settlement, depending on the discount rate after the refund
- 30 days to purchase the cache for example) 5,000 fixed-item basis yigwanil, remainder 10 days remaining,
1666 Cache refund (5000/30 X 10)
) 1,000 cache as consumable items purchased ten yigwanil standards, the five remaining, if
(1000/10 X 5) 500 cache refund
A non-refundable basis.
- Buy more than 1 year (26/11/2011 ~ 2012/11/27) has elapsed, the cached items
Proceed to apply for a transfer account
- If a refund period has expired.
Undated items, non-consumable items (indefinitely costume, pet, warehouses, inventory, hair dye, face, etc.)
- Fixed-term period expires item basis (2012/11/28 00:00)
Already used consumable items (such as jelly, tensile, and Pandora's box)
Obtained through the Pandora's box cache items (items from the cash shop does not sell directly)
- Gave the item as a gift to others.
Paid as compensation and goods item
- Petaluma
An item that exists in progress during exchange-transfer check (2012/11/28 00:00)
- Through exchanges, sales, purchasing items that
Precautions
-2012/11/28 After 00:00 is not possible to apply for a refund and cancel.
Gift to others items, a refund will not be included in the target.
Target as a non-refundable item that exists in the Exchange have in your inventory ask.
Impossible -2012/12/12 Nexon cache, pre-paid will be refunded.
Pet items for a refund will not be included in the Horn of Life, a refund will be included in the target.
If you have a refund proceeding transferred and not be able to apply for a refund after canceling relegated two.
So what it is saying is: Once you transfer your account, nothing will change you will get back everything you already have. Anything before 11/28.
