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Technical difficulties - First Help

Sep 14, 2011 6:37 am
Here is the list of problems you might encounter, and how to fix them manually.

- Launcher rank problem

Symptom: you get the error "FAIL to download file: Rank" or "FAIL to CREATE Data Save" Error!
Fix: You have to run your launcher as administrator. Right click on the icon of the launcher and click on "Run as administrator"
Note: This should be fixed from 12.08.2011 onward when you download the new client from the website.

- Shader Model Error

Symptom: you get the error "Do not Support Shader Model 3.0"
Fix: Unfortunately it means your graphics card is not supported, please check the requirements here
If it is supported, you might need to update your drivers, at Nvidia or ATI

- Password problem

Symptom: you get the error "Account Name Error"
Fix: This means that your username and password do not match. Please, type your username and password again carefully in order to avoid typos. If this still does not help, you can reset your password here.

- Download problem

Symptom:
You can't install the game properly after the download
Fix: Please try to download again from http://en.bountyhounds.com/index/download
We updated the download package at 02.08.2011 19.30 so it starts installation at the end of the download.

- d3dx9.dll cannot be found

Symptom: The game does not start, because d3dx9.dll cannot be found on your system.
Fix:: Please, download the latest version of DirectX in order to fix this problem.


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Nov 27, 2011 10:08 am
please help:update error :(

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    May 15, 2013 8:59 pm
    yeah the fix for the error fail to find rank doesn't work cuz its still doing it.

    May 16, 2013 11:05 pm
    everything about this post is apparently broken. the download link is broken and the fail to find the rank folder fix using run as admin doesnt work either.

    Apr 25, 2017 2:14 pm
    Mine says fail to get data version form version server

    mobile forum
    posted via cellphone

     

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